Return & Refund Policy

At Everyday Hub, we are committed to offering premium products and a refined shopping experience. If for any reason you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Right to Cancel (UK Consumer Rights)

In accordance with the UK Consumer Contracts Regulations 2013, customers have the legal right to cancel their order within 14 days of receiving their item, without providing any reason.

This cancellation period begins on the day you receive your order.

2. Conditions for Returns

To be eligible for a return, the following conditions must be met:

• The item must be returned within 14 days of cancellation.
• The product must be unused, in its original condition, and in its original packaging.
• The item must show no signs of wear, damage, or misuse.

We reserve the right to refuse a return if these conditions are not met.

3. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, damaged, or altered.
• Products returned without original packaging.
• Items returned outside the permitted return period.

4. How to Request a Return

To initiate a return, please contact us at:

Email: contact@everydayhub.uk

Please include your order number and the reason for your return. Our support team will provide you with return instructions.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a tracked shipping service, as Everyday Hub cannot be held responsible for lost or undelivered return parcels.

6. Refunds

Once your return has been received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7–14 business days.

Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

7. Damaged or Faulty Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Provide clear photos of the item and packaging so we can assess the issue and arrange a replacement or refund where applicable.

8. Exchanges

We do not offer direct exchanges. If you wish to change an item, please return the original product and place a new order.

9. Contact Information

If you have any questions regarding returns or refunds, please contact us at:

Email: contact@everydayhub.uk

Thank you for choosing Everyday Hub.